Vision
Our goal is to not only meet, but exceed our customer’s expectations to provide
them the highest quality products through the utilization of state of the art technology,
pledging to work with honesty, integrity, commitment, professionalism and speed
to gain the trust, respect, and satisfaction for all that we serve.
Message from the CMD
Welcome to the new Vulcan website, the primary source for information about Vulcan
products and services.
Vulcan is a family owned company with family values. I am proud to inform you that
the third generation member of the family has now joined Vulcan ensuring continuation
of our core values.
Since our inception in 1971, Vulcan has grown through being able to provide our
customers innovative ideas and solutions to their problems. What started out as
a sourcing company, has become a leading manufacturer of Mining Machinery and Gearing.
The main driver for this transformation was our innovation. We started offering
our customers creative and innovative solutions to their problems, and once they
realized what we could deliver, we began to establish our reputation in the market.
Our unrelenting commitment towards our customers has made us a leading brand in
India, and because of the quality of our product, we have started to establish a
global footprint in the industry. We are not just an engineering company, we go
much beyond by extending the engineering foot print in all our activities.
I am proud to have embarked on this enduring, yet exciting journey. Our customers
depend on us for getting the best possible quality, and due to our location, we
are able to use the economies of scale to provide high quality at a truly competitive
rate.
Our success comes from focusing our understanding on our client's needs, and offering
solutions that meet or exceed their problems. Without our customers, our Company
would not exist. They are our sole focus. We are driven by the passion to serve
our clients with absolute honesty, integrity, commitment and professionalism.
If you are an existing customer or a vendor, we want to thank you for your support.
If you are a potentially new, customer or a vendor, we want to welcome you to the
Vulcan family. We, as an organization, will work hard to ensure that we meet and
exceed your requirements to ensure your satisfaction.
Sincerely,
J.G. Gandhi
Philosophy (Our Core Values)
Vulcan is a family-held business and our belief is that the values which govern
a family should also direct our business. Our core values are the guiding principles
that shape the culture and define the character of our company. They remain central
to everything we do, from serving our clients and running our business to enhancing
our brand and increasing our global footprint.
Honesty
We provide a transparent interface to our customers, vendors, employees, and all
agencies with whom we interact. We promote the idea of openness, and are considerate
in our approach for resolving any any difference of opinions. We believe in treating
everyone in the same manner, just as we expect them to treat us.
Safety
Our vision of safety is not just limited to our work environment.We promote safety
in all walks of life for our Company and employees.We strive to not only create
a safe and secure environment for our workers, but also ensuring our products are
safe for use by our customers. We follow global safety standards and emergency procedures
at our facilities. Our philosophy on safety extends outside our work enviornment.
We discourage the use of tobacco, alcohol, and any addicitive habits within and
outside our premises.
Quality
The quality of our products are designed and manufactured to meet or exceed our
customer's expectation.Consistent quality is non- negotiable at Vulcan. We ensure
this through acquiring global certifications such as API and ISO. Additionally,
in our production process, we have various quality check points to ensure the final
product meets the highest standards. Quality is not just restricted to our products.
We believe a clean work placeenforces the ideals of quality, and invest in resources
to ensure this.
Service to Clients
Our goal is to develop and enhance a long-term relationship with our customers by
being responsive to their needs and consistently delivering value-added products.
We focus our efforts to understanding the customer's challenges and opportunities,
providing credible and reliable solutions. We ensure that we are consistent and
reliable in our deliverables to meet and exceed their needs.
Employee Development
We believe in fostering an environment of trust, where we support our employee's
growth, and career development, while encouraging a healty work/life balance. We
pride ourselves on having created a healthy and supportive workplace where the unique
contributions of each individual is valued and appreciated.
Continuous Improvement
Each year we strive to improve our results against the benchmarks we have set, either
through improvements in processes or through investment in technology. The continual
efforts to achieve and surpass the benchmarks we set ensures that we are continually
trying to reduce theinefficiencies in our processes to produce products and services
that will continually exceed our customer's expectations.